At Nissera, we are committed to providing a reliable and transparent shipping experience. We pride ourselves on simplicity: no hidden fees and free standard delivery on every order.

1. Delivery Timeframes

Estimated delivery time: 5 to 10 business days. This timeframe includes both handling and transit times:

2. Trusted Carrier Services

We partner with the UK's most reliable local carriers to ensure your package arrives safely. Depending on your location, we use:

• Royal Mail (Tracked)
• Evri
• DPD

3. Tracking & Consumer Rights

Tracking: Once dispatched, you will receive an automated email with a tracking number and a link to monitor your package in real-time.

Your Rights: Under the UK Consumer Rights Act 2015, you are entitled to a replacement or full refund if your order is significantly delayed, lost, or arrives damaged. Please report damages within 24 hours of receipt.