Shipping Policy

Nissera
https://www.nissera.com   

Shipping area: Australia
Address registration: Wolgastraat 17, Assen, Netherlands

Email: info@nissera.com

Nissera Shipping Policy

At Nissera, we are committed to providing an exceptional shopping experience for our Australia customers, including clear and straightforward shipping policies. We offer free shipping on all orders.

Shipping Locations

This shipping policy applies to orders shipped to Australia.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 4:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order handling time: 1 to 3 business days (Monday to Saturday). Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit time: 4 to 7 business days (Monday to Friday).

  • Estimated delivery time: 5 to 10 business days.

Carrier Services

We partner with reliable local carriers for deliveries within Australia.

Shipping Costs

✔ Free Shipping: All orders within Australia qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Your rights under the Australian Consumer Law

If your order is significantly delayed, lost, or damaged, you may be entitled to a replacement or refund. We are committed to resolving delivery issues in accordance with your consumer rights.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our tracking page.

Questions about your order?

Do you have questions about your order? We recommend checking the FAQ page first. If your question isn’t answered there, feel free to contact us.

Contact Information

Business Name: Nissera is part of Venema Webshops B.V.
Address: Wolgastraat 17, Assen, Netherlands
Email: info@nissera.com

Contact: here
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM

We do our best to reply to your e-mail within 1–2 business days.